Terms of Service

HouseCall AI Solutions designs, builds, and operates custom AI phone agents for businesses. These agents answer calls, share approved business information, capture caller and lead information, help schedule appointments, and escalate calls to a client's human team according to rules the client sets. The agents are configured using information and instructions our clients approve.

You may use our website to learn about our services and contact us. You agree not to misuse the site — for example, by submitting false information, attempting to disrupt it, or using it for unlawful purposes. We may modify or discontinue parts of the site at any time.

When you call a phone agent we operate, the agent may collect information you provide and share it with the business whose number you called. Calls may be transcribed or reviewed to improve the agent and provide service. If you'd prefer to speak with a person, you can ask the agent to escalate your call to the business's team. Some calls may be recorded or logged where permitted by law.

Clients are responsible for the accuracy of the approved information their agent uses, for obtaining any necessary consents before calls are recorded or processed, and for complying with laws that apply to their industry — including healthcare and privacy requirements where relevant. HIPAA-enabled configurations are available when appropriate, and clients are responsible for their own compliance obligations.

We work hard to build reliable, helpful phone agents, but we do not guarantee that every call will be answered, that the agent will resolve every question, or that use of our services will produce any particular business result. Our services are provided to help businesses handle calls when their team is busy, unavailable, or off the clock.

Our website content, branding, and the methods we use to build agents are owned by HouseCall AI Solutions. Approved business information provided by clients remains the client's property. You may not copy, redistribute, or reuse our content without permission.

To the fullest extent permitted by law, HouseCall AI Solutions is not liable for indirect, incidental, or consequential damages arising from use of our website or services. Our total liability is limited to the amount paid for the services giving rise to the claim, or as otherwise set out in a client agreement.

Our services may rely on third-party platforms and tools (for example, for telephony, scheduling, and form delivery). We are not responsible for the actions or failures of those third parties, though we work with reputable providers.

We may update these terms from time to time. We'll post the updated version here with a revised date. Continued use of our website or services after changes indicates acceptance of the updated terms.

HouseCall AI Solutions is based in Louisville, Kentucky. For questions about these terms, email Info@HouseCallAiSolutions.com or use the form below.